A complete monitoring playbook for keeping performance, cost, risk, and compliance under control throughout delivery. This deck shows you how to set up a “minimum monitoring pack,” define roles and ownership, and monitor across six dimensions (delivery, quality, cost, service, risk/compliance, and relationship/continuous improvement). It includes structured meeting cadences and agendas, issue management with evidence-based closure, CAPA thinking, strong invoice and spend controls, a clean 4-step change control process, and practical approaches to managing underperformance and remedies while maintaining an audit-ready paper trail.